Privacy Policy

Effective date and scope

This Privacy Policy is effective as of September 27, 2026. It applies to the BabyDaily mobile app, website and related support services.

BabyDaily is operated by TVX Labs. Questions or privacy requests can be sent to support@tvxlabs.com or submitted through our Support page.

Who BabyDaily is for

BabyDaily is designed for parents and adult caregivers. It is not directed to children and does not allow a baby or child to create an account.

Adults who add information about a child are responsible for having the authority to do so and for deciding which caregivers may access the shared family record.

Information you provide

Account information includes your email address, display name, password credentials stored as a secure hash, profile details, terms acceptance and support communications.

Baby and care information may include a baby's name, nickname, date of birth, sex, profile photo, feeding and pumping records, sleep, diapers, growth measurements, medicines, supplements, immunizations, doctor visits, medical facilities, milestones, journal entries, notes, photos and videos.

Caregiver information includes invitations, household membership, access role and the identity of the caregiver who created or updated a shared entry.

When you contact support or request account deletion, we collect the information in your request and the records needed to respond to it.

Information collected automatically

We process device and session information such as device name, platform, app version, IP address, sign-in sessions, authentication tokens and push notification identifiers to keep accounts secure and deliver the service.

If analytics is enabled in the app build, PostHog receives an opaque account identifier and limited events such as sign-up, feature category, counts and purchase status. Baby names, dates of birth, measurements, notes, photos, email addresses and medical details are excluded from product analytics.

Sentry may receive crash reports, error details, device and app information, performance traces and an opaque account identifier. We configure it not to attach request bodies, authentication headers, cookies or default personally identifying information.

The website may use browser storage to maintain a signed-in web session. We do not use advertising cookies or third-party ad trackers.

How we use information

We use information to create and secure accounts; sync the shared family record; show timelines, insights and reports; send reminders and activity notifications; manage caregiver access; process subscriptions; provide support; prevent abuse; diagnose failures; and improve BabyDaily.

BabyDaily does not use care records to diagnose, treat or make automated medical decisions. The app is a record-keeping tool and is not a substitute for professional medical advice.

When information is shared

People you invite as caregivers can see and add information in the family record according to their access. Do not invite someone unless you want them to have that access.

We use service providers to operate BabyDaily: cloud hosting and storage providers including Cloudflare; Apple and Google for app distribution and purchases; RevenueCat for subscription status; Firebase and OneSignal for notifications; PostHog for limited product analytics; Sentry for diagnostics; and email or support providers for service messages and requests.

Providers process information for us under their own terms and privacy commitments. We may also disclose information when required by law, to protect users or the service, or as part of a business transfer subject to appropriate safeguards.

We do not sell personal information or baby care records. BabyDaily contains no third-party advertising and does not share personal information for targeted advertising.

Subscriptions and payments

Apple or Google processes payment details. BabyDaily does not receive your full card number. We receive purchase and entitlement information from the store and RevenueCat so we can unlock Premium and provide purchase support.

Legal bases

Where data protection law requires a legal basis, we process information to perform our contract with you, with your consent, to comply with legal obligations, and for legitimate interests such as account security, service reliability, support and product improvement. You may withdraw optional consent, but this does not affect processing that was already lawful.

Retention and deletion

We keep account and care information while your account is active and as needed to provide BabyDaily. Session, security, support and diagnostic records may be kept for shorter operational periods or longer where reasonably necessary to investigate abuse or comply with law.

You can request deletion from Settings in the app or through the Account Deletion page on this website. Deletion removes the account and associated records under our control after the request is verified and processed.

Limited purchase, fraud-prevention, security, tax, accounting, dispute or legal records may be retained when required. Apple, Google and other independent providers may retain records under their own policies. Backups are removed through their normal rotation rather than immediately.

Your choices and rights

You can review and update profile and baby information in the app, manage caregivers, control notification permission in device settings, export eligible records, sign out other sessions and request account deletion.

Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing, receive a portable copy, or withdraw consent. Contact support@tvxlabs.com to make a request. We may need to verify your identity before acting.

You may also have the right to complain to your local data protection authority.

Security and international processing

We use safeguards designed to protect information, including authenticated access, secure password hashing, transport encryption, restricted service credentials and account session controls. No online service can guarantee absolute security.

Our providers may process information in countries outside your own. Where required, we use appropriate contractual or legal safeguards for international transfers.

Changes and contact

We may update this policy as BabyDaily, our providers or legal requirements change. We will update the effective date and provide additional notice in the app when a change materially affects how information is handled.

For privacy questions or requests, visit the Support page or email support@tvxlabs.com.